FAQ

  • How long is your shipping time?

It depends on where you are. The time for shipping to the United States is about 10-15 working days, and the time for shipping to other regions is about 15-25 working days.

  • Where is my order now?

To track your order, please visit

https://www.17track.net/cn

Enter your tracking number, and you can track your order.

  • What is my tracking number?

After delivery, the customer will receive a delivery confirmation email with a confirmation number.

  • What is the status of my order?

The customer will receive a confirmation email to prove that we have confirmed your order. It usually takes 3 to 7 days for processing before it can be shipped. After delivery, the customer will receive a delivery confirmation email with a confirmation number. To track your order, please visit https://www.17track.net/cn

Enter your tracking number, and you can track your order.

  • I have not received any confirmation emails.

For this, please send an email to service@golfbelievers.com.

Please specify your invoice ID, and we will check for you.

  • I want to return or refund!

For returns or refunds, please read our return policy first.

If you insist, please send an email to service@golfbelievers.com

Please specify your invoice ID, and we will process it for you.

  • Which payment method can I use

Pay directly via PayPal balance
Credit cards through Paypal: currently only applicable to credit cards of American customers through Paypal (Visa, MasterCard, Discover, American Express, etc.)

  • How to open the green has a peculiar smell


Our products are made on the same day and shipped according to your order. Because they are closed during transportation, it is recommended to dry them outside when they are shipped. The taste will disappear by itself.

  • How can there be grass debris on the green.


Golf greens leave grass residue during the production process. We will clean them before shipment. It is recommended to use the brush again after receipt.

  • Is the golf green uneven?


The greens are rolled up when shipped for easy transportation. After you get the goods, put them on for about a day to restore the leveling.