Our estimated delivery date depends on several factors, including the destination address, the shipping method you choose, and how quickly we assemble and prepare the items for delivery. You can calculate the delivery estimate by calculating the processing time of the order and adding the delivery time based on the delivery method you choose.
For example, if you order a piece of clothing, it will take 3-7 working days for processing, and if you choose "Super Saver Shipping", it will take 7-15 working days for processing. Therefore, you can expect to receive it within 10 to 15 working days. (*Different items have different processing times. You can check the processing time from the product page. After placing an order, you can check the order shipping information from the online order status page. We will also notify you via your registered email.)
We attach great importance to ensuring that items are delivered to customers as soon as possible. You will receive your order within 10-15 working days from the date of placing the order.
After the order is authorized and verified, a confirmation email will be sent to you. After confirming the order, we will immediately start preparing your order. Within this time frame, it is difficult for us to change or cancel your order, but we will try our best to support your request.
We provide one of the following transportation methods: express service.
Order processing: 3-7 days. Order delivery: 7-10 days. The goods you ordered will be delivered to you within 10 to 15 days.
Shipping method and cost
|Shipping Method||Country or Region||Transportation Time|
|Standard Shipping||USA||10 – 15 days|
|Standard Shipping||Canada||12 – 25 days|
|Standard Shipping||Australia||18 – 30 days|
|Standard Shipping||UK||14 – 35 days|
|Standard Shipping||France||12 – 32 days|
|Standard Shipping||Germany||15 – 30 days|
|Standard Shipping||Spain||15 – 30 days|
|Standard Shipping||Italy||15 – 30 days|
|Standard Shipping||Mexico||15 – 30 days|
|Standard Shipping||Israel||15 – 30 days|
|Standard Shipping||Other countries||15 – 35 days|
After receiving your order, we will conduct quality control inspections and tests to ensure that the quality of the product is guaranteed before shipment. The processing time varies with specific products, and the average processing time is about 3-7 days; however, it may also be affected by the inventory status of the material. Please note that this does not include holidays and weekends.
We do need more time to process pre-ordered items, please refer to our campaign/product page for more details.
Special situation reminder
Due to the severe situation of the global COVID-19 epidemic and the suspension of most flights, the cargo volume of major routes has been greatly reduced. The control measures adopted by various countries will directly affect production capacity, freight, processing speed and delivery time. The specific impact of time varies from country to country. Please wait another 10-20 days after the estimated time of arrival.
In most countries/regions, our customers do not need to pay import fees, customs duties or value-added tax (VAT). However, for some restricted countries/regions, you may be required to pay customs duties or value-added tax according to the collection rules of your country/region.
If you have any other questions, please contact our customer service